Shipping policy
This document sets out the shipping policy that applies to customers that make a purchase at lavernecosmetics.com. If you have any questions, please contact our customer service team on 1-800-934-6609 or info@lavernecosmetics.com.
Orders are shipped within 1-2 business days after an order is placed. Shipping will take three (3) to ten (10) business days upon payment verification depending on the volume of orders received. If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
ONLINE ORDER SHIPPING RATE - USA & CANADA
What is your shipping policy?
The flat-rate Shipping & Handling fee ($9.95 U.S. and Canada) will be charged under $35.00 per order. For any order more than $35, La Verne offers free standard shipping in the U.S.A and Canada.
| Country (Order Amount) | Shipping | Shipping Time | Courier |
| USA (Under $35) | $9.95 | 4 - 10 Business Days | USPS |
| USA ($35 or More) |
Free | 4 - 10 Business Days | USPS |
| Canada (Under $35) |
$9.95 |
3 - 8 Business Days | Intelcom |
| Canada ($35 or More) |
Free |
3 - 8 Business Days | Intelcom |
FREE SHIPPING ON ALL ORDERS OVER $35 IN THE NORTH AMERICA
HOW IT WORKS:
Add qualifying product(s) to your shopping cart totaling $35 or more (prior to taxes) and free shipping will be applied to your order. Please remember that you need to select the regular shipping option to receive free shipping. For shipments of orders to remote locations that are excluded from this offer, the shipping charge will be visible during checkout. If your order contains items that are ineligible for free shipping, you will be charged shipping only for those items.
NOTE: This promotion cannot be combined with any other promotional code offer.
TERMS AND CONDITIONS:
Entire order must be shipped to a single address. Offer is not applicable towards the shipping costs for returned items or towards the purchase of online gift certificates and gift cards. Offer is not valid on previous purchases and cannot be combined with any other promotional code offer. Offer valid only while supplies last and not applicable to canceled orders due to out-of-stock merchandise. This promotional offer may be modified or terminated at any time without notice. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of this offer. Some exceptions may apply. No cash value. For more information regarding our shipping methods and costs, rules and restrictions and tracking your order with this Free Shipping promotion, please email us.
ONLINE ORDER SHIPPING RATE - EUROPE & INTERNATIONAL
Miessential ships internationally via DHL, Canada Post, USPS, UPS, FedEx, Asendia, and ChitChats. We now ship to any international location with full tracking numbers. We offer free shipping on orders over $100 in Europe and $100 USD elsewhere in the world.
| Region (Order Amount) | Shipping Cost |
Transit Time |
Courier |
| Europe (Less than $100) | From $9.95 | 6 - 12 Business Days | Canada Post/PostNL |
| Europe ($100 or more) | Free | 6 - 12 Business Days | PostNL |
| Rest of World (Less than $150) | From $19.95 | 8 - 16 Business Days | Canada Post/PostNL |
| Rest of World ($150 or more) | Free | 8 - 16 Business Days | PostNL |
International Payment Methods for Online Orders
Prices are shown in CAD dollars.
Any import duties, taxes or brokerage fees due at the time of delivery are the sole responsibility of the receiving customer. Packing slips for international shipments cannot be marked as a “gift” or with altered prices.
We accept Paypal, Visa, American Express and MasterCard. When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment is processed. Your billing information must be exactly as it appears on your credit card information. If anything is different, the order cannot be processed.
Credit Card Security & Fraud Protection
Miessential provides safe and secure checkout by encrypting your credit card information using SSL. For more information about our secure checkout, read our Privacy Policy
All payment forms are subject to verification and review by Miessential. Miessential reserves the right to refuse to process any transaction, sale, or shipment of orders due to suspected fraud or unauthorized or illegal activity.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.